Privacy Policy

Last updated: 19 June 2025

Thank you for choosing habitry™, operated by Shubhaswasthya Pvt. Ltd. ("we", "our", "us"). Your privacy is important to us. This policy explains how we collect, use, and protect your data when you interact with our wellness service through our website www.habitry.in or via WhatsApp.

By using our service, you agree to the practices described in this Privacy Policy.

1. What Information We Collect

We collect the following types of information:

Information you provide directly:

Name, phone number, email address
Age, gender, health conditions, weight, height
Lifestyle details, food preferences, goals, medical history (optional)
Feedback and survey responses via Google Forms
Any documents, photos or videos shared with us on WhatsApp

Information we collect automatically:

Your interaction history with us via WhatsApp or website
IP address and browser/device details when you access www.habitry.in

We do not track or collect data via mobile apps or social logins. We do not use cookies or geo-location.

2. How We Use Your Information

We use your personal information:

To provide personalized wellness, nutrition, and fitness coaching
To design your habit plans and track progress
To offer reminders and nudges via WhatsApp
For internal reporting, analytics, and service improvements
To respond to support queries and coach-change requests
To send you service updates, only with your consent

We do not use your data for advertising or promotions without your explicit permission.

3. Who We Share It With

Your data is kept private and secure. We do not sell or rent your personal data to any third parties. We may share it only with:

Our internal team (certified coaches, nutritionists, mental health experts)
Service providers for secure storage and communication (e.g., Google Forms, WhatsApp, Razorpay, Google Drive, Calendly, Google Meet)
Authorities or law enforcement only when legally required

All third-party vendors are bound by strict confidentiality and security obligations.

4. Data Retention

We retain your personal information:

For as long as you are subscribed to a habitry™ plan
Up to 12 months after cancellation, unless you request earlier deletion

All backups and storage follow secure practices. You may request deletion by writing to support@habitry.in.

5. Children's Privacy

We allow users as young as 5 years old only with parental consent. We do not knowingly collect data from minors without guardian approval.

6. Your Rights

You may at any time:

Access, correct, or update your personal information
Withdraw your consent
Request data deletion
Raise a complaint or ask questions

Email us at support@habitry.in or reach our Grievance Officer.

7. How We Protect Your Data

🔒 Security Measures

Data is stored on secure platforms like Google Drive and Razorpay
Access is restricted to authorized team members only
Data shared via WhatsApp is end-to-end encrypted
We follow guidelines from India's IT Act (2000) and Reasonable Security Practices Rules (2011)

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at www.habitry.in/privacy. Major changes will be communicated via WhatsApp or email.

9. Contact Information

For questions or concerns:

📧 Email: support@habitry.in

📞 Phone: +91 9619264035

Grievance Officer: Nikhilesh Sawant (Founder)

✉ Email: nikhilesh@shubhaswasthya.club

Your Privacy, Our Promise

Thank you for trusting habitry™. We exist to serve your health goals with empathy, privacy, and care.